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Shipping policy

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Please note that all bridal orders placed from the 15th of March will be processed from Tuesday 1st of April. Please contact us before hand if an order is needed urgently . Thank you

Please note that the shipping option chosen at the checkout does not include the processing time frame stated below as all our abayas are made to order.

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Production

All our designs are handmade as such we ask that you allow 2-3 weeks for your order to be made and then dispatched. During busy periods please allow 5-6 weeks production time. Please contact us before hand if an order is needed urgently . Thank you

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For orders that are needed urgently. Please send us an email before placing an order so that it can be confirmed whether the order can be fulfilled by the date that it is needed for. 
 

Bridal abayas are strictly non-refundable 

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Bridal abayas are strictly non-exchangeable 

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Please note return labels are only provided when manufacturing errors are made. Returns that need to be processed due to any other issue is the responsibility of the customer. 

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We will not accept responsibility if there is insufficient/incorrect address information which leads to packages being returned.

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International deliveries may be subjected to import VAT or customs duty, any such charges are the responsibility of the customer. Charges vary depending on your country, we advise that you contact the customs department in your country for more details.

 

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